FREQUENTLY ASKED QUESTIONS

What is Seek?

Seek is a collective of online video courses created by Deseret Book to respond to the real challenges, needs, and circumstances of Latter-day Saints. 

Each course, taught by a trusted instructor, will give you concrete takeaways, inspiring insights, and spiritual momentum to help you live the gospel with more joy, hope, and peace.

Do I need to create a new account if I already have an account with Deseret Book?

Yes, your Seek account will be separate from your Deseret Book account.

Can I use a Deseret Book gift card?

We unfortunately do not accept Deseret Book gift cards.

Do I earn Rewards points for purchasing a course?

Seek is excluded from Deseret Book platinum points.

Who do I contact if I need help? 

If you have questions, email us at [email protected].

Do you offer refunds? 

If you don't love your course, please contact us. We are happy to refund your course if you have viewed less than 20%.

How do I view the course I purchased?

Click on the "My Courses" button in the menu!

How many times can I watch each course?

As many times as you'd like! Purchased courses don't expire and will remain in your "My Courses" library.

Can I watch courses on multiple devices?

Yes! Seek is a web based platform so you can use your login information on your different devices.

Can I show these videos in a larger setting?

Videos are created for personal use only. If you have licensing questions, please email us!